Who we are
Jakallabs is the trading name of JAKALLABS LTD, registered in England and Wales, company number 17507001. Our registered office is Unit 12 Mica Close, Tamworth, England, B77 4DR.
We are the controller of information covered by this notice. It applies to jakallabs.co.uk and enquiries about our services. Separate products may have their own notices. Contact us at sales@jakallabs.co.uk.
Information we use
We receive your name, email address, enquiry and any business or project details you share. The form requires a name, email and message so we can respond; you can contact us by email instead. Please do not send sensitive information through the form.
Our website services process technical information such as IP address, browser and device details, pages requested, timings and security results to deliver and protect the site.
If you allow analytics, we also measure visits and performance, including pages, referrers, approximate country, device type and loading times. Your enquiry details are not sent to analytics. Our cookie policy explains these technologies and your choices.
Why we use it
- Enquiries and services: to reply, discuss projects and deliver agreed work. We rely on steps towards, or performance of, a contract with you, or our legitimate interest in managing business enquiries and client relationships when you represent an organisation.
- Security and reliability: our legitimate interest in preventing abuse, resolving faults and protecting the website and its visitors.
- Optional analytics: your consent to measure and improve website performance.
- Business obligations: legal requirements, including accounting, and our legitimate interest in handling legal claims.
An enquiry does not subscribe you to marketing. We do not sell personal information or make solely automated decisions with legal or similarly significant effects. Security checks may reject a form submission; you can email us instead.
Keeping your information
We determine retention according to the purpose and any legal requirements:
- Enquiries: while active and for follow-up, considering whether a project may proceed, your requests and any dispute.
- Client and business records: throughout the relationship and afterwards as needed for contracts, accounting obligations or legal claims.
- Technical records: for the relevant service's normal retention period, with longer retention where needed to investigate a particular fault, delivery issue or abuse.
Your browser preference is valid for 180 days. We use appropriate access controls and security measures. Contact us about retention of your particular information.
Your rights
Subject to legal conditions, you can request access, correction, deletion, restricted use or a portable copy of your personal information. Email sales@jakallabs.co.uk to make a request. We may need to confirm your identity.
Your right to object
You can object to processing based on legitimate interests for reasons relating to your circumstances, and to any direct marketing at any time.
You can withdraw consent at any time. For analytics, use Cookie settingsin the footer. Withdrawal stops future analytics on this browser and does not affect earlier lawful processing.
Contact and complaints
Email sales@jakallabs.co.uk or write to our registered office with a question or concern. You also have the right to complain to the Information Commissioner's Office.
We review this notice as our services change. The date above shows its latest update.